Shipping policy

Shipping Policy
At Potion & Twig, each order is prepared with care and intention. We pack every item within 2 business days of purchase to ensure your order arrives safely and beautifully. We currently ship to United States addresses only.

Shipping rates:
Standard Shipping: $7.95 on orders under $60, free on orders of $60 or more.
UPS 2nd Day Air and UPS Next Day Air: calculated at checkout based on your location and order weight.
Alaska, Hawaii and U.S. territories: Standard Shipping is $7.95 under $60 and free at $60 or more. USPS Priority Mail is also available at checkout.

Typical delivery times:
Standard Shipping: 3-5 business days
UPS 2nd Day Air: 2 business days
UPS Next Day Air: 1 business day

Once your order ships, you'll receive an email confirmation with your tracking number. If your order seems delayed or lost, please contact us at needhelp@potionandtwig.com with your order number. We'll work with the carrier to help resolve the issue as quickly as possible.

For information about returns or exchanges, please visit our Returns Policy page.