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Frequently Asked Questions
What makes the Spire Starter Pack a great choice for first-time diffuser users?
How long do the fragrances in the Spire Starter Pack typically last after use?
Experience wireless luxury home scenting with the Spire Smart Aroma Diffuser from Potion & Twig. This innovative rechargeable diffuser combines stylish design with smart technology, allowing you to effortlessly control your home's aromatic ambiance from your smartphone. With customizable scheduling and adjustable scent intensity, you can create the perfect atmosphere for any occasion. Elevate your home fragrance experience with the Spire Smart Aroma Diffuser.
- Diffuser Size: 3.46” x 3.44” x 10.45”
To use your diffuser, please follow these steps:
1. Unbox the diffuser and wait to connect it to power.
2. Pull out the atomizer head (top) to refill oil.
3. Unscrew the empty bottle and fill it with oil or save it for future use.
4. Screw the bottle back into the atomizer.
5. Make sure your diffuser stays upright (vertical) so you do not spill oil.
6. Plug the diffuser into an electric wall outlet (keeping your diffuser upright).
7. Download the Aroma-Link app. Be sure your Bluetooth is turned on.
8. Choose bluetooth mode make sure your phone is near device
9. Click My Devices find device's name "SmartAroma.A0"
10. Enter the default password "1234"
11. Finally, program the diffuser with your desired schedule. See the owners manual for programming details.
Download the "Aroma-Link" App and schedule your best fragrance experience!
- Schedule your diffuser to run by day and time
- Create multiple schedules
- Uses Bluetooth for easy connection
- Turn On/Off the Internal Distribution Fan
- Easily control your scent intensity
Click the link below to see a walk through to set up your Smart App
SMART APP WALK THROUGH
- Save Empty Bottles! Wash them with soap and water and reuse them for new fragrances.
- Try your diffuser in multiple locations for the best coverage. Simply moving it to an adjacent wall, can make all the difference in how well it performs.
- Running your diffuser 24/7 will consume a lot of oil.
- Setup your schedule to run ONLY during the times when you are home to enjoy the aroma.
- Oil can be messy, so, keep a watch for leaks and quickly clean any spills with soap and water.
- The default Password for the "Spire Smart Aroma Diffuser" app is 1234
Ever notice how luxury hotels always seem to smell effortlessly perfect? That’s the power of cold air diffusion technology—a waterless, heat-free method used to disperse fragrance oils as an ultra-fine, dry mist.
Unlike traditional diffusers that rely on heat or water, cold air diffusion uses pressurized air to break the oils into tiny particles. This allows the scent to stay pure and undiluted, maintaining its full aromatic complexity and therapeutic benefits.
Because there’s no heat to alter the fragrance and no water to dilute it, the result is:
- A cleaner diffusion experience
- Longer-lasting scent that gently lingers
- No damp residue or buildup on surfaces
- Better coverage across larger spaces
It’s the same technology used by iconic hotels and now, it’s available for your home. With Potion & Twig diffusers, you can bring that same elevated scent experience into your everyday spaces.
US Shipping: Orders ship within 1 business day. Free standard US shipping on orders $60+ ($7.95 flat-rate shipping under $60).
Free Scent Replacement Guarantee: Trying us for the first time? If your first 30mL or 100mL fragrance oil isn't the right match, reach out within 30 days and we'll send a free replacement scent on us.
Standard Return Policy:
- Unopened items may be returned for a refund within 30 days of purchase (a 15% restocking fee applies to standard returns, and the customer is responsible for return shipping).
- Opened or used aroma bottles are non-returnable for a cash refund, though your first 30mL or 100mL bottle is covered by our Free Scent Replacement Guarantee above.
- Items damaged due to customer misuse are non-refundable. Transit damage and hardware defects are fully covered, including our 90-day diffuser replacement warranty.
- Refunds are issued to the original form of payment after returned items are received and inspected by our customer service team.
Experience Cold Air Diffusion

Download the "Aroma-Link" App and schedule your best fragrance experience!
- Schedule your diffuser to run by day and time
- Create multiple schedules
- Uses Bluetooth for easy connection
- Turn On/Off the Internal Distribution Fan
- Easily control your scent intensity

Consistent Even Coverage
Our diffusers are purposefully engineered to deliver our fragrances in a super-fine micro-mist that travels through your room using natural airflow. Unlike the old familiar plug-ins that evaporate in small areas, this actually diffuses the perfect amount of aroma oil into the air and creates the coverage you desire. Simply set your desired "Grade Level" in the Aroma Link Smart Diffuser App. You can also schedule days and times you want to scent.
FAQ
Your Spire diffuser is designed to be charged using the provided (or equivalent) power adapter. Next, you’ll need to program your diffuser for the perfect scent level and schedule its run time. Just download the Aroma Link Diffuser app from the Apple or Android store using the links below.
The Spire Smart Aroma Diffuser comes with a 90 day warranty. If you are having any problems with your device, please contact us. We’ll do our best to help you. However, if we are unable to resolve your issue, we will replace your diffuser.
We design all of our aromas using high-quality essential oils and safe synthetic ingredients while meeting compliance for use by the “International Fragrance Association” (IFRA) as well as CA Prop 65 compliance. They are hypoallergenic and free from harmful VOCs.
When the Spire is properly placed, in a room with an open floor plan, you can easily scent spaces up to 1,000 sq. ft. The Spire uses the airflow of your room to uniformly move the micro-mist around your space. Keep in mind, that ceiling height, room partitions and other things that vary airflow may hinder how well your Spire will cover. If you are not happy with the coverage, increase its run time or move the Spire to another location in the room.
Absolutely. However, they must be used as directed. Our oils are free of harmful VOCs and when properly diffused leave no residue on surfaces. Just remember to always keep your diffuser upright to ensure you do not spill any oil. Spilled oil must be cleaned immediately with soap and water.
US Shipping: Orders ship within 1 business day. Free standard US shipping on orders $60+ ($7.95 flat-rate shipping under $60).
Free Scent Replacement Guarantee: Trying us for the first time? If your first 30mL or 100mL fragrance oil isn't the right match, reach out within 30 days and we'll send a free replacement scent on us.
Standard Return Policy:
- Unopened items may be returned for a refund within 30 days of purchase (a 15% restocking fee applies to standard returns, and the customer is responsible for return shipping).
- Opened or used aroma bottles are non-returnable for a cash refund, though your first 30mL or 100mL bottle is covered by our Free Scent Replacement Guarantee above.
- Items damaged due to customer misuse are non-refundable. Transit damage and hardware defects are fully covered, including our 90-day diffuser replacement warranty.
- Refunds are issued to the original form of payment after returned items are received and inspected by our customer service team.